Forum: Other Support Issues
18th March 2010, 15:49
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Replies: 5
Views: 1,075
Dns
Hello Tentor and Darkcross,
Please use the above directions to send me your DNS. Looking forward to hearing from you.
Best Regards,
Joe Moore
Livestream Producer Support
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Forum: Other Support Issues
12th March 2010, 14:26
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Replies: 5
Views: 1,075
DNS Issue
Hello,
Thanks for your forum post. Your issue may be the result of a DNS issue. Please locate your DNS and then send it to me in an email at joe.moore@livestream.com.
You can locate your DNS...
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Forum: General Discussion
11th March 2010, 16:57
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Replies: 2
Views: 646
Advanced FME options
Check out our User Guide here for advanced FME options:
http://www.livestream.com/userguide/index.php/Use_Flash_Media_Encoder_On2_Flix_live_or_Wirecast_with_Livestream#Advanced_FME_Options
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Forum: Other Support Issues
11th March 2010, 16:55
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Replies: 16
Views: 1,568
Dns
Hello everyone,
Thanks for bearing with us through all of this. For all of you experiencing this issue, I'd like to ask you for your DNS Server number. If you're on a PC, this can be easily done...
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Forum: Other Support Issues
11th March 2010, 13:38
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Replies: 16
Views: 1,568
Everyone,
We're recently discovered a...
Everyone,
We're recently discovered a service issue and we're currently in the process of investigating. We believe this issue may be affecting you and your colleagues. We are diligently...
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Forum: Other Support Issues
10th March 2010, 15:14
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Replies: 32
Views: 3,743
No Smiley!
That shouldn't be a smiley- its a : with a D
No space inbetween.
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Forum: Other Support Issues
10th March 2010, 15:11
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Replies: 32
Views: 3,743
Scott,
I've tried the link to your embedded...
Scott,
I've tried the link to your embedded player: http://visitpontiac.com/components/news/community/article.php?a=bde1b67f87eebac033cf1c48bafd6043
And after examining the script, I can see...
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Forum: Other Support Issues
9th March 2010, 12:23
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Replies: 32
Views: 3,743
Scott-
Hello,
I've visited your channel page, and it appears to be working fine. I've visited your embedded player page, but there does not appear to be an embedded player present. Please try deleting...
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Forum: Other Support Issues
9th March 2010, 10:59
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Replies: 32
Views: 3,743
Channel Down
Hello again everyone,
I've visited all of the pages mentioned above, and did not encounter any problems accessing the pages. Please let us know if you continue to have issues.
Best Regards,
...
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Forum: Procaster Windows
8th March 2010, 18:38
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Replies: 2
Views: 798
New Recordings Folders
Hello,
Thanks for your email. We're aware of this bug, and are currently are in the process of putting a fix into effect. We appreciate your patience while we address this issue.
Best Regards,...
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Forum: Other Support Issues
8th March 2010, 18:38
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Replies: 1
Views: 547
Recording Folders Bug
Hello,
Thanks for your email. We're aware of this bug, and are currently are in the process of putting a fix into effect. We appreciate your patience while we address this issue.
Best Regards,...
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Forum: Other Support Issues
8th March 2010, 16:30
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Replies: 32
Views: 3,743
Missing Channel Issues
Hello all,
Thanks very much for posting your channel related issues to the forums. Earlier today we experienced an unplanned service outage that caused your channels to appear unavailable. This...
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Forum: Procaster Windows
5th March 2010, 14:10
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Replies: 2
Views: 1,052
Low Bandwidth Speed
Hello,
Thanks for your Forum post.
The issue's you're experiencing are most likely due to your low bandwidth. Trying to stream at your high resolutions at the high FPS over a low upload...
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Forum: Technical Questions & Bugs
5th March 2010, 13:25
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Replies: 1
Views: 480
Using Procaster
Hello,
In order to stream to your new channel using Procaster, you'll first need to download and install Procaster. Once Procaster has been opened, you'll need to log in using your User name and...
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Forum: General Discussion
5th March 2010, 12:29
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Replies: 2
Views: 584
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Forum: Feedback
1st March 2010, 12:01
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Replies: 2
Views: 2,123
Old Player
Hello,
We apologize for the delayed response. The overlays you've mentioned in the Old Player are a permanent additions.
Best Regards,
Joe Moore
Livestream Producer Support
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Forum: Procaster Windows
22nd February 2010, 18:14
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Replies: 5
Views: 986
Hello Hybred,
Unfortunately, I'm not clear...
Hello Hybred,
Unfortunately, I'm not clear on the issue you're having. Please try explaining with a little more detail. Additionally, I can't see much from the image you've referenced. Please try...
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Forum: Procaster Windows
22nd February 2010, 17:48
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Replies: 2
Views: 1,544
Removing Shows
Hello,
Ahorn, thanks for your response, that is correct.
Blenderben,
To learn how to delete the clips that you've already recorded, please visit the following link in our User Guide....
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Forum: Procaster Windows
19th February 2010, 17:01
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Replies: 14
Views: 1,822
Game FPS
Hello,
Please try settings your Game's frame rate to something closer to 30 fps. Then please try streaming the game again.
Best Regards,
Joe Moore
Livestream Producer Support
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Forum: Feedback
19th February 2010, 10:52
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Replies: 2
Views: 1,741
Premium Support
Hello,
Thanks for your forum post. Unfortunately, we do not have any contact from you in our records. Please be sure to send all technical related issues to joe.moore@livestream.com for a quicker...
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Forum: Procaster Windows
18th February 2010, 14:47
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Replies: 14
Views: 1,822
Everyone, please try again...
Hello everyone,
Thanks for bringing up this issue. We believe we've located the issue behind this, but we'll need your help testing this out. Could everyone attempt your streams again, and let us...
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Forum: Other Support Issues
17th February 2010, 10:26
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Replies: 196
Views: 62,854
ohsokoolnyc - broadcasting issues
Hello ohsokoolnyc,
What kind of issues did you encounter recently during your broadcast last night? I'll be more than happy to take a look and provide some feedback.
In the future, please...
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Forum: Other Support Issues
3rd February 2010, 12:43
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Replies: 9
Views: 2,651
Hello cblades,
What process are you trying...
Hello cblades,
What process are you trying to perform when you get the message. Thanks for helping us pin-point exactly where this issue lies.
Best,
Joe Moore
Livestream Producer Support
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Forum: Other Support Issues
3rd February 2010, 12:29
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Replies: 9
Views: 2,651
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Forum: Other Support Issues
3rd February 2010, 10:03
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Replies: 43
Views: 8,084
Confirmed Overlay Display Bug Resolution
Hello everyone,
Just to confirm, the issue we've been experiencing in regards to the Pause/Volume/Fullscreen overlay display sticking over your video has been resolved. Please be sure to empty...
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