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-   -   Broadcaster (http://www.livestream.com/forum/showthread.php?t=9732)

virtualmosque 28th July 2012 12:21

Broadcaster
 
Hi

We received our broadcaster this week and I have been testing it today.

I am finding that when I do a test broadcast that although the broadcaster says 'perfect' and its running on the milder 'normal' quality that when someone logs into the page that the video sits there with the message 'initiliazing live stream...please wait', sometimes after about a minute the video plays and sometimes it can take 2/3 minutes and start playing from 30 seconds before (from the camera).

All the time the broadcaster has a steady perfect message showing with 350-500kps showing.

virtualmosque 1st August 2012 01:59

Nobody have any thoughts on this issue?

60-120 seconds of buffering means people are clicking away from the page.

Any help would be greatfuly received

Henry_live 1st August 2012 10:21

Quote:

Originally Posted by virtualmosque (Post 34241)
Nobody have any thoughts on this issue?

60-120 seconds of buffering means people are clicking away from the page.

Any help would be greatfuly received

virtualmosque,

A delay of 15 - 25 seconds is normal on the New Livestream platform. But it looks like there was a slight issue with your account configuration which is causing the delay to be longer.

I made some changes which will take effect within a few hours. Please try another test around 1pm (EST) and let me know if you are still experiencing that long delay.

virtualmosque 4th August 2012 13:15

Thanks, I did a broadcast on Friday and didnt receive complaints about the buffering time.

I will do a test broadcast which I can monitor to see how long it takes and report back


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