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-   -   Can I use Premium only for 1 month? (http://www.livestream.com/forum/showthread.php?t=6480)

scoutballnews 14th March 2011 10:57

Can I use Premium only for 1 month?
 
I wanted to know if you can use only the premium account for 1 month and then come back to that free. For example, it paid only for May.
or if you create your premium account then you are obligated to pay each month?

thanks

mbaron 14th March 2011 13:09

You would be able to use our Premium service for one month. I should point out however there is a minimum commitment of one full month, so if you sign up on the 1st of the month you would meet the commitment. If you sign up after the 1st you would have to pay the prorated balance of that month, plus the following month in full.

Matt
Livestream Producer Support

ipasvilive 27th September 2011 11:52

Pro rated
 
Hi, if we overflow the prorated (3 days bandwith and storage space) the service will be stopped or ot continue to translate and we pay the next month the fees for additional bandwith and storage?

If the service not will stop, where can I find additional fees page?

Thank You

jasonlive 28th September 2011 14:32

Quote:

Originally Posted by ipasvilive (Post 28283)
Hi, if we overflow the prorated (3 days bandwith and storage space) the service will be stopped or ot continue to translate and we pay the next month the fees for additional bandwith and storage?

If the service not will stop, where can I find additional fees page?

ipasvilive,

If you go over your prorated storage or bandwidth for this month, your Premium service would continue and you would incur overages. You can find details on overages here. If you have any questions or concerns, please feel free to contact our Premium Sales team at [877] 977 - 8732 (U.S.) or [646] 490 - 1679 (international).

Best,
Jason

andreatomasetto 13th November 2012 05:31

How do I choose to stopo the Premium service?
 
Quote:

Originally Posted by mbaron (Post 22343)
You would be able to use our Premium service for one month. I should point out however there is a minimum commitment of one full month, so if you sign up on the 1st of the month you would meet the commitment. If you sign up after the 1st you would have to pay the prorated balance of that month, plus the following month in full.

Matt
Livestream Producer Support

If I step up from a free account to a Premium, I will pay for that month... What will happen the next month? Will I be asked if I want to keep the Premium account, or will it be charged by default? And haw can I choose to get back to a free service?
Thank you,
Andrea Tomasetto
Italy

ernielive 14th November 2012 11:24

andreatomasetto,

The charge is recurring, but you have the ability to freely cancel once you've met your minimum commitment. I would suggest getting in touch with one of our Premium Sales representatives for more information. They can be reached at US (Toll Free): 1 (877) 977-8732, or by filling out the information in the following URL: http://www.livestream.com/info/premiumsales


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