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-   -   XML Error Trying To Download Recording (http://www.livestream.com/forum/showthread.php?t=10120)

amarimon 2nd November 2012 07:35

XML Error Trying To Download Recording
 
Hello,

I'm receiving an xml error when trying to download a recorded stream in the studio. Any idea what the issue might be? Any way this can be fixed? The recording is there, I simply cannot download. Here's the error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
chnagp/2012/11/01/d024b156-d322-4ca3-9755-4d1a08efec2c.mp4
</Key>
<RequestId>A4FD0D135F15E61F</RequestId>
<HostId>
FiUXQoEMyGkdqyEdbqcN7q5YwIM6AuCtMvZbMOww55+7nQvY6z LPTmOtpqitq6Za
</HostId>
</Error>

eltel 2nd November 2012 13:47

Same here!!
 
Same problem here, and it's affecting my business BIG time. Can anyone from support please get back to us on this??

Many thanks

Terry

amarimon 2nd November 2012 17:42

Appears to be working for me now.

ernielive 6th November 2012 10:47

Guys,

If this continues to be an issue please clear your browser's cache, which should resolve.

djsolidstate 23rd July 2013 15:13

I'm getting the same problem on one of my videos from 2 days ago, I've tried clearing the cache and I still get the problem.
It won't play either, the video window opens up but nothing happens.

This is my error message:

"This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
chcbtrance/2013/07/21/bdff39d2-639f-43ad-a2a2-a244c8bc40fc.mp4
</Key>
<RequestId>222E1D0788151474</RequestId>
<HostId>
hVX7zpZ8acdBT66zDF9jnV4Ou1P5OWfdrfiDt/51vqcPEdL1dcw7nmm436wkliPG
</HostId>
</Error>"

Has anyone got any info?

-Thanks in advance


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